General
Why is EML Sports on a card transaction?
EML Sports handles the credit card transaction for a range of sporting clubs. Did you enter a sporting event, renew a membership or make a purchase of merchandise from a sporting club recently? That will be why you see our name on your statement.
Event registration
What information do we need?
Start with your activity, dates, likely entry numbers and any essential entry or reporting requirements.
Can we use our existing reporting tools?
Tell us which reports or exports you need. We’ll confirm supported options before agreeing the setup.
How does setup work?
We discuss the workflow, agree the scope and collect the information required to configure and check it.
Who handles participant questions?
The organising club remains the first contact for event-specific entry questions. We agree the administration and support responsibilities during setup.
Membership
Can we import existing records?
We’ll review a sample and agree the fields, preparation and import scope.
When should we move?
Plan around your renewal cycle and allow time to prepare and check the records.
Is there a member portal?
This offer focuses on club administration. Discuss any member-facing workflow you need before agreeing fit.
What does it cost?
We agree the annual subscription and any assisted work after discussing your club’s requirements.
Club shops
Who supplies the products?
Your club and supplier arrange the merchandise. EML provides the agreed online shop service.
Can we use sizes and colours?
Discuss the product options and personalisation you need so we can confirm the setup.
Who handles delivery?
The club and supplier agree fulfilment, delivery and customer contacts.
Can we see an example?
Ask us about the demonstration shop and the workflow relevant to your products.