Once someone has made a purchase 2 emails are sent:
- designated shop manager. [email is a link to manage the order in the site backend]
- the purchaser
Order Status
When a purchase has been made and payment accepted, the order status will be at processing. [See screenshot below]. Once the order has been finalised and has been mailed to the purchaser or picked up, the status should be changed to Completed and the ‘Save Order’ button clicked.
![Image of order for administrator Image of order for administrator](https://emlsports.com/cms/wp-content/uploads/2019/10/order-process-1024x344.png)
Overriding shop manager email
On a product by product basis the recipient of the shop manager email can be modified. In the product data section, the bottom tab is Advanced and a field called New Order Recipient [see screenshot below]. If there is an email here it will receive the new order email. Note: This field is optional and if not set the default shop manager will receive new order emails.
![Image of setting recipient of shop order email Image of setting recipient of shop order email](https://emlsports.com/cms/wp-content/uploads/2019/10/product-mail-override.png)